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Secure Select
South Wales

IT support that takes security as seriously as uptime.

We look after IT for Cardiff and South Wales businesses that have no IT team of their own: firms of up to twenty people who want things to work, want to know they are safe, and want one number to ring. We started as a cybersecurity company, so every laptop, account and network we touch is set up to a security standard from day one.

Why a security company for IT

Most IT problems are security problems waiting to happen.

The old admin account nobody closed, the laptop set up in a hurry for a new starter, the router still on its factory password. None of these feel like security decisions at the time. They are just IT jobs done quickly. They are also how most small firms get caught out.

We do the IT jobs and the security thinking together. Every device and account is built from a written baseline, changes are recorded, and when your insurer or a client asks how you are protected, the answer already exists.

Day-to-day support is delivered with a vetted IT partner working to our standard. We scope the service, check the work and stay your single point of contact, so you never have to chase two companies.

What we look after

Everything from the helpdesk to the website.

Managed IT

  • Managed IT SupportResponsive support for your people and devices, with proactive maintenance and one point of contact at Secure Select.
  • Microsoft 365 and Google WorkspaceDeployment, migration and ongoing administration of your cloud workplace, configured securely from the start.
  • IT Strategy and AdviceIndependent advice on technology decisions, suppliers and budgets, aligned with your business plans.

Infrastructure and Cloud

  • Network and ConnectivitySecure, reliable networks and connectivity, designed, installed and documented for your premises.
  • Cloud MigrationMove servers, files and applications to the cloud with a planned, low-risk migration.
  • IT Projects and RelocationsOffice moves, new sites and system changes, planned and delivered to scope, schedule and budget.

Web and Digital

Local where it counts

Fixed remotely when that is quicker. In person when it is not.

Most support requests are solved fastest over a remote session, and that is how we handle them. Waiting for someone to drive over to reset a password helps nobody.

Some work needs hands on hardware: installing a network, setting up a new office, moving premises, or a survey before a project. We are based in Cardiff, so that work is done on site across Cardiff and South Wales, with any travel agreed in the quote.

Need security as well? We also run cybersecurity for Cardiff businesses, from Cyber Essentials readiness to staff training, under the same roof.

Yes, for the work that needs it. Network installs, office moves, new office set-ups and site surveys are done on site across Cardiff and South Wales. Day-to-day support is mostly remote because it is quicker for you, and on-site visits are agreed as part of your service.

Day-to-day support is delivered with a vetted IT partner that works to our security standard. We scope the service, check the work against it and stay your single point of contact. Strategy, Microsoft 365 and Google Workspace set-up, projects and websites are handled by us directly.

Yes. We document what you have, agree a handover date with your current provider and deal with them directly, so passwords, licences and knowledge are not lost on the way. Anything urgent we find during the handover is fixed first.

Both. We set them up, migrate email and files into them, configure them to a security baseline and, if you choose, administer them for you as part of managed IT.

Because most incidents at small firms start with an everyday IT shortcut. When the people running your IT also think about security, the shortcuts do not get taken, and you have the evidence when an insurer or client asks.

Tell us roughly how many people and devices you have and what is not working, and we give you a fixed quote before anything starts. We do not publish prices.

Next step

Not sure where your biggest risks are?

The free two-minute security check gives you a scored report and the next thing to fix.